Customer Service Administrator
My fabulous client is looking for an eager customer service professional seeking a fresh challenge and a new skill-set. This company is well-established but growing due to their ongoing success!
As the Customer Service Administrator, you will take responsibility for staffing the hire desk and ensuring customers' needs are met also supporting the sales team in their day-to-day activities
Specifically, you will resolve telephone and email enquiries relating to machine and attachment hire and undertake a range of customer communication and administration activities.
You will process new sales leads, manage correspondence, monitor accounts, provide data and reports, track sales targets, respond to telephone calls and schedule diaries.
Within this fast-paced, exciting role, you will receive excellent product training to keep you up-to-date with the current offering and will work right across the business with colleagues and customers alike.
To be considered for this position, you must have proven experience within a customer service role and a full driving licence (due to location). Equally important are your first class communication skills, proactive approach and enthusiasm.
Organised and detail focused, as the Hire Desk Assistant you'll also need an excellent telephone manner, the ability to think on your feet and work well under pressure.
If the above sounds like you, do not hesitate to apply now!