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Customer Service Adviser - Dorking

Job Title: Customer Service Adviser - Dorking
Contract Type: Permanent
Location: Dorking, Surrey
Industry:
Salary: £9.5 per hour
Start Date: ASAP
Reference: CUSTSERVAD_1510325869
Contact Name: Fusion personnel
Contact Email: sales@fusionpersonnel.com
Job Published: November 10, 2017 14:57

Job Description

Fusion Appointments are looking for an experienced Customer Service Adviser for a successful client within the life sciences industry based just outside Dorking.

Our multinational client is searching for an enthusiastic and accomplished candidate to add to their team. As a Customer Service Adviser there will be a significant opportunity for career progression, with the position becoming more focused on managerial responsibilities.

Your duties will include:

- Order Management/Processing; overseeing sales orders.
- Customer Communication; providing proactive updates to customers via email or phone.
- Sales Coordination; coordinating with account managers, supervisors and other members of the customer service team.

The ideal applicant MUST have some experience in a Customer Service role, be fluent in English, have prior experience with ERP systems and have basic knowledge of the trade and logistics industry. A University degree and basic knowledge of accountancy is preferred but not essential.

Desirable traits include, but are not limited, to: good communication (both with customers and other members of staff), problem-solving skills, and the ability to time manage and plan effectively.

The working hours will be: Monday-Friday, 8.30am-5pm at £9.50 p/h. There will be a pay review after the initial probationary period.

If you are a hardworking and experienced Customer Service Adviser who is motivated and determined to provide the best possible service to all customers, then please do not miss out on this opportunity and APPLY NOW!

Alternatively, you can email your CV directly to: beckyf@fusionpersonnel.com with the job title in the subject line.

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