Global Business - Travel & Reservation Assistant - Dorking

Job Title: Global Business - Travel & Reservation Assistant - Dorking
Contract Type: Permanent
Location: Surrey, England
Salary: £29000 - £30000 per annum + 22 days holiday, DIS & pension
Start Date: ASAP
Reference: BBTE0055_1582131912
Contact Name: Tanya Etheridge
Contact Email:
Job Published: February 19, 2020 17:05

Job Description

Our client is looking for a Global Travel & Reservation Assistant to join their team!

This individual will be required to deal with any escalated issues that members of the business may experience whilst travelling internationally.

Location: Our client has many offices, working from your most local office. There will also be a possibility of being able to work 1 day a week from home


Point of contact for any inbound escalated issues re:travel via telephone and or email.

Building and maintaining relationships with clients and suppliers alike in order to obtain best possible rates

Point of contact for any amendments/changes and or cancellations.

Complaint handling - rectifying issues in line with brand standard.

GDS Analysis


Travel Experience - preferably with reservations knowledge

Excel, Word - highly literate

Good standard of business English & maths - must have GCSE grade 5 as a minimum

Not phased by dealing with Senior employees

Able to stand own ground and push back when required

Able to work on own and manage time effectively

Ability to represent the company by liaising with external suppliers


Business travel experience

Salary: £26,000

Hours: 8am - 6pm Monday to Friday

Benefits: 22 days hols + bank hols, Pension, Death in Service


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