IT Manager

Job Title: IT Manager
Contract Type: Permanent
Location: Dorking, Surrey
Salary: £60000 - £70000 per annum + Benefits + Car Allowance
Reference: BB9889009090/20205_1582734898
Contact Name: Tanya Etheridge
Contact Email:
Job Published: February 26, 2020 16:35

Job Description

IT Manager

My client is looking for a hands-on IT Manager to provide a full and comprehensive IT support service to all staff, ensuring that relevant priorities are established relative to the needs of the internal customer base.

The hours are Monday - Friday 8.30am - 5.30pm and will include some site visits.

Responsibilities cover the following key areas:

  • Managing and maintaining IT Systems Integrity, Security and Availability
  • Providing 1st - 3rd level IT Infrastructure & User Support
  • Management of Telecommunications
  • IT Asset Management (Hardware & Software)

Key Skills:

  • Windows Server 2016
  • Managing Windows Active Directory & Group Policies
  • Windows 10
  • Office 365
  • Sharepoint
  • CATO Networks Firewall
  • Bitdefender Gravity Zone
  • Connectwise Control RMM
  • Miradore MDM
  • Ubiquiti Unifi systems to include Switches, USG Pro, AP's and CCTV
  • VOIP Systems (specifically, IPFX Director)
  • Managing backup & restore processes
  • Managing Remote Access Services
  • Networking devices, protocols and fundamentals (TCP/IP)
  • Set up and manage PCs, Printers, User Accounts and other IT devices

Job Specification

Duties include, but are not limited to, the following:


  • Provide IT technical support with regard to but not limited to; software, hardware, peripherals and cabling queries.
  • Undertake the necessary installation of hardware and software including new users, upgrades and telephone management system.
  • Assist with in-house repairs and maintenance as necessary.
  • Take ownership of user problems in a proactive, efficient and effective manner.
  • Support users in the use of computer equipment by providing necessary training and advice.
  • Support users in the use of iPhone/iPad/Samsung/Huawei mobile devices.
  • Respond to support requests determining the level of response required and escalating problems where appropriate.


  • Advise and arrange the procurement of new IT hardware and software and other office systems/equipment (printers etc) as required.


  • Check and authorise invoices for IT and ancillary office equipment/systems for final sign-off by the Managing Director.

Personal Skills

  • Good at problem solving
  • Good at organising, prioritising and multi-tasking
  • Able to explain technical problems in a simple way
  • Proficient team worker

If the above sounds like you, do not hesitate to apply now!