Programme Office Manager

Job Title: Programme Office Manager
Contract Type: Permanent
Location: Horsham, West Sussex
Salary: £40000 - £60000 per annum + 25 days holiday, pension, private medical
Start Date: ASAP
Reference: BB374839_1545064072
Contact Name: Tanya Etheridge
Contact Email:
Job Published: December 17, 2018 16:27

Job Description

Our wonderful client is on the lookout for a PROGRAMME COORDINATOR to join the team. Our client is a well known, established international Wealth Management company that empowers financial institutions to shape their future. This is an exciting time to join the team! Please see below for a full job description.

Reporting To: COO

Responsibility for Others: None

Location: Horsham

Hours of Work Monday to Friday 9.00am to 5.30pm with 1 hour for lunch

Any Special Requirements Some need to travel to clients across the UK (hours, travel)

Overall Purpose of the Job:

Responsible for directly supporting programme delivery by working with projects to provide specialist project management and process improvement support. To be allocated to specific projects to provide this support and to be embedded in the project teams, working closely with them. The POM will work closely with the central programme management team, contributing to ensuring that information reported from the projects to the centre (programme office and governance boards) is fit for purpose, accurate and timely.

Key Activities & Responsibilities:

  • Provide specialist project management support to projects
  • Provide process improvement support to projects
  • Ensure projects are achieved in line with set governance and business goals
  • Ensure project goals are met in areas including customer satisfaction, safety, quality and team member performance
  • Oversee the project approval process
  • Producing accurate and timely reporting of programme status throughout the life cycle
  • Plan the resources across projects, identifying any risks, conflicts or issues
  • Maintain programme risk and issue logs, with regular analysis and reports for programme reviews
  • Track and report on performance and progress of each project to aid decision making
  • Book and set the agenda for project reviews meetings, ensuring good attendance and minutes are issued in a reasonable time
  • Build relationships, influence and engage at all levels across the business
  • Meeting with stakeholders internal and external to make communication easy and transparent regarding project issues and decisions on services
  • Deliver difficult messages, honestly, in a way that allows progress to be made
  • Track time and input of all team members, contractors and 3rd parties against relevant projects
  • Ensure project / programme accountabilities are clearly defined, especially when projects involve external / 3rd parties
  • Maintain and track commercial documentation

Required Skills/Experience:

  • Degree or equivalent in business management
  • Proficient in the principles, methods, techniques and tools for the effective management of one or more projects and related activities from initiation to successful achievement of planned business benefits
  • Proven track record of programme management in complex project environment
  • Confidence to provide clear advice and challenge difficult decisions, able to influence at senior manager level and work under pressure
  • Proven stakeholder management and engagement skills
  • Budget management experience
  • IT literate - for a variety of tasks including Excel, word, power point - MS Project or equivalent
  • Proven ability to deliver in a timely and professional manner
  • Excellent communication skills; verbal, written and presentation
  • Good organisation skills

Desirable Skills/Experience:

  • Financial Services industry experience
  • Experience of multiple project management
  • Understanding of SAFe Agile / Agile working methods
  • Experience of project management methodology - Prince2, Lean, Six Sigma approaches
  • Experience in project budgeting and financial management

Personal characteristics:

  • Highly motivated, flexible and adaptable
  • Team player / collaborative approach
  • Resilient
  • The drive for continuous personal improvement
  • Ability to motivate and inspire others
  • Positive outlook on work and the activities presented
  • Delivery focused

Does this sound like the perfect opportunity for you? Apply now to avoid disappointment!