Receptionist

My client is looking for an experience Full Time - Receptionist - MOnday to Friday

You will be responsible for operating multi-line telephone system to answer incoming calls. Direct the caller to appropriate personnel and help rectify any issues the caller has. Greeting visitors in a professional manner be they customers, internal Op-Co or delivery drivers. You must be a a good problem solver, being able to be proactive to the needs of the departments serviced within Epsom.

Job Accountabilities

Reception;

• Ensure visitors are greeted and telephones are answered and processed in a professional manner.
• To control the meeting rooms and visitor office/hot desk allocation. Orders lunches where requested.
• Liaise with fire wardens to account for all staff and visitors during a fire drill.
• Issue key fobs and alarm codes and keys to staff upon authorisation by senior staff.
• Organising house maintenance for services by electricians, plumbers, handy man etc.
• Arranging repairs for office equipment such as photocopiers, fax machines and telephones alongside IT.
• Liaising with the cleaners and ensuring stock of cleaning equipment/consumables for the toilets and kitchen, dishwasher, microwave, toaster and hot water machine.
• Testing the fire alarm/panic alarm each Thursday at 11am.
• Housekeeping of post room and store room.
• To open/close the building in the mornings/evenings unlocking/locking front door.

Admin;

• Provide ad hoc administration where required by the business.
• Ordering Stationery once authorised.
• Organise delivery of paper/envelopes and toners for the photocopiers/faxes.
• Sort incoming post.
• Prepare outgoing post.
• Ensure franking machine is topped up with postage.
• Book couriers when required. Ensure authorisation slips are signed.
• Order hire cars where requested and authorised.
• Book hotels where requested and authorised. Preferred hotel is Premier Inn as we have an account.
• Place fortnightly staff sales orders.
• Daily on-line parking fines/congestion charge payments.
• Monthly parking fine reconciliations - sorting and obtaining current statements.
• Administration changes on the BCS Mitel phone system.

Perform other duties as assigned by management from time to time